Deputy Front Desk Receptionist

Local Crystal Ekspansindo · 📍 Pontianak · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 5.000.000 per month
Local Crystal Ekspansindo is seeking a dedicated Deputy Front Desk Receptionist to join our team in Pontianak. As a Deputy Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. This role is perfect for someone who is detail-oriented, customer-focused, and eager to contribute to a dynamic and growing organization.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm welcome.,Assist with check-in and check-out procedures.,Answer inquiries and provide information about the hotel and its amenities.,Handle guest complaints and resolve issues promptly.,Maintain the front desk area and ensure it is clean and organized.,Assist with reservations and room assignments.,Coordinate with other departments to ensure smooth guest experiences.,Perform other duties as assigned.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Previous experience in a front desk or receptionist role is a plus.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks.,Strong organizational and problem-solving skills.,Familiarity with hotel management systems is a plus.,Proficiency in English and Bahasa Indonesia.,Ability to work in a fast-paced environment.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingTime management
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